Privacy Policy
PRIVACY POLICY
Effective date: 04/04/2026
This Privacy Policy explains how ALOLOG (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from wavycharm.com.
1. WHO WE ARE
WavyCharm is operated by ALOLOG.
Company name: ALOLOG
Legal form: SARL
Registered office: 8 Rue Hélène Boucher, 31820 Pibrac, France
Registration number: 921529723
VAT number: FR38921529723
Email: wavycharm1@gmail.com
2. WHAT PERSONAL DATA WE COLLECT
We may collect and process the following personal data:
- your name
- your email address
- your billing and shipping address
- your phone number, if provided
- your order details
- your payment-related information (processed securely by our payment providers)
- your communications with us
- technical information such as IP address, browser type, device information and website usage data
- marketing preferences, where applicable
3. HOW WE COLLECT YOUR DATA
We collect personal data when:
- you place an order
- you contact us
- you subscribe to our emails
- you browse our website
- you interact with cookies and similar technologies
4. HOW WE USE YOUR DATA
We use your personal data to:
- process and deliver your orders
- manage payments, refunds and returns
- provide customer support
- communicate with you about your order
- improve our website and services
- prevent fraud and maintain website security
- send marketing emails where permitted by law or where you have given consent
5. LEGAL BASES FOR PROCESSING
Depending on the situation, we process your personal data on the following legal bases:
- performance of a contract
- compliance with legal obligations
- our legitimate interests
- your consent, where required
6. SHARING YOUR DATA
We may share your personal data with trusted third parties where necessary, including:
- Shopify, as our ecommerce platform provider
- payment providers, such as Shopify Payments and PayPal
- shipping and logistics partners
- website analytics providers
- email and marketing service providers, if used
- professional advisers or authorities where required by law
We do not sell your personal data.
7. INTERNATIONAL TRANSFERS
As we are based in France and may use service providers located in other countries, your personal data may be transferred outside the United Kingdom.
Where required, we take appropriate safeguards to protect your personal data in accordance with applicable data protection laws.
8. DATA RETENTION
We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, including legal, accounting, tax, fraud prevention and customer service purposes.
If we no longer need your data, we will delete it or securely anonymise it where appropriate.
9. YOUR RIGHTS
Depending on applicable law, you may have the right to:
- access your personal data
- request correction of inaccurate data
- request deletion of your data
- object to certain processing
- request restriction of processing
- request data portability
- withdraw your consent at any time where processing is based on consent
- lodge a complaint with a competent data protection authority
10. MARKETING COMMUNICATIONS
If you subscribe to our marketing communications, we may send you emails about our products, offers and updates.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at wavycharm1@gmail.com.
11. COOKIES
We use cookies and similar technologies on our website.
Some cookies are strictly necessary for the site to function. Others may be used for analytics, performance or marketing, subject to your consent where required.
For more information, please see our Cookie Policy.
12. DATA SECURITY
We use reasonable technical and organisational measures to protect your personal data.
However, no online transmission or storage system can be guaranteed to be completely secure.
13. CHILDREN
Our website is not intended for children, and we do not knowingly collect personal data from children.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
15. CONTACT
If you have any questions about this Privacy Policy or your personal data, please contact us at:
ALOLOG
8 Rue Hélène Boucher, 31820 Pibrac, France
Email: wavycharm1@gmail.com